Find answers to the most common questions about the Lion OTT IPTV Reseller Program, reseller credits, subscriptions, pricing, payments, account management, and technical support.
Quickly find answers about IPTV reseller accounts, credits, subscriptions, pricing, payments, activation, and technical support.
Browse our most frequently asked questions by category to quickly find the information you need.
Streaming, channels, subscriptions and compatibility.
8 QuestionsPanel access, features and account management.
6 QuestionsPlans, billing, invoices and payment methods.
7 QuestionsBuying, using and managing reseller credits.
5 QuestionsLogin, profile, password and reseller account.
6 QuestionsTroubleshooting, assistance and common issues.
9 QuestionsLearn everything about IPTV streaming, supported devices, channels, video quality, and service features.
IPTV (Internet Protocol Television) delivers live TV channels and on-demand content through an internet connection instead of traditional satellite or cable services.
Our IPTV service works on Smart TVs, Android TV, Firestick, MAG devices, smartphones, tablets, Windows PCs, macOS, and compatible IPTV applications.
Yes. Depending on the channel and source availability, we provide SD, HD, Full HD, and 4K quality for a premium viewing experience.
We recommend at least 20 Mbps for HD streaming and 50 Mbps or higher for smooth 4K playback.
Usage depends on your subscription. Multi-connection plans allow simultaneous streaming on more than one device.
Yes. Our IPTV service includes an extensive Video on Demand library with movies, TV series, and regularly updated entertainment content.
Yes. As long as you have a stable internet connection, you can access your IPTV service from most countries.
Channels, VOD content, and platform improvements are updated regularly to maintain the best possible streaming experience.
Learn how to manage your IPTV reseller panel, create subscriptions, use credits, and grow your reseller business efficiently.
Choose one of our reseller plans, complete your payment, and your IPTV reseller panel will be activated. You can immediately start creating customer subscriptions and managing your business.
After your reseller account is activated, you'll receive your login credentials. Simply sign in to your panel to manage customers, credits, and subscriptions.
Log in to your reseller panel, select the subscription type, assign the required credits, and generate the customer's IPTV account in just a few clicks.
Yes. Your reseller panel allows you to create trial accounts, making it easier to demonstrate your IPTV service to potential customers before they purchase.
Absolutely. Your reseller dashboard lets you manage unlimited customer accounts, renew subscriptions, monitor credits, and organize your reseller business from one place.
Yes. You can upgrade to a larger reseller plan whenever your business grows, giving you access to more credits and greater selling capacity.
Find answers about reseller plans, pricing, payment methods, billing, invoices, and account activation.
We offer Starter, Business, and Enterprise reseller plans. The right choice depends on how many customers you plan to serve and how quickly you expect your business to grow.
We support secure payment methods. Contact our sales team to learn which payment options are currently available for your country.
Your reseller panel is usually activated shortly after your payment has been successfully confirmed, allowing you to start selling as soon as possible.
No. Our reseller plans have transparent pricing with no hidden setup charges or unexpected monthly fees.
Yes. If you need an invoice for your purchase, simply contact our support team after completing your payment.
Please review our refund policy or contact our support team before purchasing if you have any questions regarding eligibility.
Yes. We use secure payment processing to help protect your personal information and transactions throughout the checkout process.
Learn how IPTV reseller credits work, how to purchase them, and how they are used to create and renew customer subscriptions.
IPTV reseller credits are the balance available in your reseller panel. You use these credits to create, renew, and manage customer IPTV subscriptions.
Each subscription requires a specific number of credits depending on its duration and package. When you create or renew a subscription, the required credits are automatically deducted from your balance.
You can contact our sales team at any time to purchase additional reseller credits and continue growing your IPTV business without interruption.
Credit validity depends on your reseller agreement. Contact our team if you need more information about your account and available credit balance.
Credit transfers depend on your reseller account type and current policy. Please contact our support team if you need assistance with transferring credits.
Find answers about your reseller account, login credentials, password recovery, account security, and profile management.
If you've forgotten your password, contact our support team. We'll verify your account and help you securely reset your login credentials.
Yes. If you need to update the email linked to your reseller account, simply contact our support team and we'll assist you with the change.
You can request updates to your account details at any time by contacting our support team, who will help keep your reseller profile accurate and up to date.
Yes. You can securely access your reseller panel from multiple devices using your authorized login credentials.
Use a strong password, keep your login details private, and only access your reseller panel from trusted devices and secure internet connections.
You can contact our support team through WhatsApp or your preferred communication channel for assistance with account-related questions.
Get help with technical issues, streaming performance, device setup, and troubleshooting your IPTV service.
Check your internet connection, restart your device and router, and make sure you're using the latest version of your IPTV application.
Refresh your playlist or restart your IPTV app. If the issue continues, contact our support team so we can investigate the channel.
Most IPTV apps allow you to refresh or reload your playlist from the settings menu. If you need a new playlist URL, contact our support team.
Popular IPTV applications include IPTV Smarters Pro, TiviMate, IBO Player, and SmartOne IPTV, depending on your device.
Double-check your login credentials and internet connection. If the problem continues, contact support to verify your account details.
Our support team aims to respond as quickly as possible. Response times may vary depending on the number of active support requests.
Yes. Our support team can guide you through the setup process for supported devices and IPTV applications.
Contact us with details about the issue, including your device, IPTV app, and any error messages. This helps us resolve the problem faster.
You can reach our technical support team through WhatsApp or the contact methods listed on our website. We're here to help with setup, troubleshooting, and account-related issues.
Whether you need help choosing the right reseller plan or have technical questions, our team is ready to assist you every step of the way.
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